The Academy
We equip your people with the skills and confidence to work differently
and deliver better outcomes. Explore our learning offerings below.
READY TO START?
Let's talk about your challenge.
Not sure which service fits? Bring us the problem — we'll help you work out the right approach
OUR PEOPLE
The Minds Behind Luminu
Elena Ramirez
Chief Executive Officer (CEO)
Amit Patel
Chief Financial Officer (CFO)
Li Wei
Chief Technology Officer (CTO)
Daniel Rodriquez
Chief Executive Officer (CEO)
Fatima Hassan
Head of Customer Experience
Jonah Smith
Senior Product Manager
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Foundations for confident, human-centred design practice.
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Building internal HCD capability and confidence Transitioning from “doing design” to “being design-led”
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Applied design coaching and practice for real work, not theory.
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Hands-on support from early-stage discovery and delivery.
HUMAN CENTERED DESIGN LED TEAMS
Service Name
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This is the space to introduce the Services section. Briefly describe the types of services offered and highlight any special benefits or features. Encourage site visitors to learn more by exploring the full list of services offered.
Service Name
This is the space to introduce the Services section. Briefly describe the types of services offered and highlight any special benefits or features. Encourage site visitors to learn more by exploring the full list of services offered.
Service Name
SIGNATURE SERVICES
What we're known for.
Three flagship offerings — impactful, expert-facilitated, built to move teams forward.
Advisory · Signature
Digital & AI Maturity Scan
A structured, human-first assessment of your current capability, future opportunity, and safe next steps in digital and AI.
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No hype, no vendor agenda. We assess where your organisation genuinely sits on the digital and AI maturity curve, identify the highest-value opportunities, and give you a clear, prioritised action plan your team can act on immediately.
Is this for you? Leadership teams who want clarity on AI before committing to a direction.
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WoW Playbook
A practical set of habits, rituals, and methods that build the way your team communicates, decides, and delivers.
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Ways of Working Playbooks are custom-built for your team. We identify what's slowing you down, design the rituals and rhythms that fix it, and embed them so they stick — not just for a sprint, but as your new normal. Faster delivery, clearer decisions, more intentional ways of working.
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Is this for you? Teams that feel busy but not productive — and want to change that.
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7 Tiles Workshop Facilitation
Premium facilitation for leadership teams and executives who need to make decisions and leave with a clear next step.
Every session is designed from scratch around your specific challenge. We use purpose-built canvases, visual methods, and proven frameworks to take your group from unclear to aligned. Decisions made. Actions owned. Energy in the room.
Is this for you? Executive teams at a critical decision or planning point.
ALL ADVISORY SERVICES
The full picture.
We focus on what matters most — each service is designed to cut through complexity and create real, lasting value.
Digital, CX, Innovation & AI Strategy
End-to-end strategy for organisations navigating digital change or building their AI capability
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End-to-end strategy for organisations navigating digital change or building their AI capability
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End-to-end strategy for organisations navigating digital change or building their AI capability
Service Name
End-to-end strategy for organisations navigating digital change or building their AI capability
Service Name
End-to-end strategy for organisations navigating digital change or building their AI capability
Service Name
End-to-end strategy for organisations navigating digital change or building their AI capability
Service Name
End-to-end strategy for organisations navigating digital change or building their AI capability
Service Name
End-to-end strategy for organisations navigating digital change or building their AI capability
Working with Nash and 7 Tiles provided our business with the tools and mindset to widen our thinking and identify further opportunities. We were impressed by how quickly Nash gained a deep understanding of our business, team and goals.
Steve Ball
Director · Johnco Products
Our Model
Three ways we show up.
Real change needs clear direction, capable people, and the ability to execute. Our three pillars work together — or independently, depending on where you need us most.
AdvIsory
Direction
Bringing clarity to complex decisions and setting a practical path forward.
Academy
Capability
Equipping leaders and teams with the skills to work in modern ways.
Delivery
Execution
Embedding trusted specialists to turn intent into action when it matters
ALL ADVISORY SERVICES
The full picture.
We focus on what matters most — each service is designed to cut through complexity and create real, lasting value.
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Senior experts, always
You work directly with experienced practitioners from day one. No account managers, no juniors handed the work once the pitch is done. The person you meet is the person who delivers.
02
Designed outputs that actually get used
Our deliverables are clear, visual, and built to be used — not another PDF that sits in a folder. Every output is crafted to communicate, not just document.
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Built-in capability transfer
We share our tools and methods as we go. The goal is to make ourselves unnecessary, leaving your team stronger and more confident long after we're gone.
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Human-centred process
Every session is collaborative and visual. We design for the people in the room, not for compliance or a sign-off checklist. If the energy isn't right, we change the method until it is.